In today's dynamic marketplace, it's not enough to compete solely through price or service quality – you need both. Consumers demand immediate access to rich media from a variety of devices. Logicom Solutions provides a comprehensive portfolio of solutions for the Telecommunications, Media and Entertainment industry with a full range of infrastructure technologies, software solutions and value-added services to increase the Average Revenue per User (ARPU) and decrease churn while generating new revenue streams for Service Providers. The offered solutions include, but are not limited to, the following:
Next Generation Networks (NGN)
The service provider industry today is marked by intense competition. This intense competition continues to erode the profitability of service providers and is in turn accelerating their transition to an IP-based Next-Generation Network (NGN). Service providers today, require innovative-converged infrastructures that are scalable to cater for tomorrow's new, bandwidth-intensive services.
Such networks need to be intelligent, support integration and flexibility, as it will give carriers short-term relief from competitive pressures and address new market opportunities.
The IP NGN bring about a broad network transformation that encompasses not just the service provider's network but its entire business. Phased development of the IP NGN involves creating an intelligent infrastructure from which application-aware services are delivered by service-aware networks. This integration provides convenience to the customer, who can now access a wide range of services from a single device, be it contemporary or new services.
Allowing users to choose from a variety of services, and then personalizing them (for example: tiered services, buddy lists, parental controls, etc.) strengthens customer loyalty and increases revenue opportunities for the operator.
Logicom Solutions can help Service Providers to design, build, optimize, monitor and maintain their Next Generation Networks capitalizing on its vast experience and deep expertise with the industry-leading technologies of Cisco Systems.
Mobile network traffic continues to grow, wireless usage is shifting indoors, and lines are blurring between business and consumer services on mobile devices. Service Providers are responding to this shift in customer behaviour by incorporating SP Wi-Fi solutions into their network infrastructure. This carrier-grade solutions can provide a platform for business and service innovation. This platform should be used for offering revenue-generating services especially from non-traditional revenue streams. These services take advantage of the device, context, and location information uniquely available to the Wi-Fi network.
Operators are looking at both licensed and unlicensed (Wi-Fi) technologies to meet this demand. One option is increasingly of interest: Wi-Fi small cells. Wi-Fi has become ubiquitous in nearly all personal mobile devices, including smartphones, tablets, cameras, and game consoles. And Wi-Fi technology is improving every day. Robust carrier-grade Wi-Fi networks have the ability to outperform 4G networks and are secure, and now next-generation hotspots offer roaming that is as transparent as cellular roaming.
Logicom Solutions can help Service Providers to design, build, optimize, monitor and maintain their WiFi Networks, including the introduction of innovative, revenue-generating Location-based Services (LBS).
Service Providers need to stay at the edge of technology and utilize state-of-the-art Operation Support Systems (OSS) and Business Support Systems (BSS) in order to increase the Average Revenue per User (ARPU) and decrease churn. In order to stay alive in today's highly competitive environment and achieve a sustainable profitable growth, Service Providers need rely on both:
- OSS - Software (and occasionally hardware) applications that support back-office activities which operate a telco's network, provision and maintain customer services, as well as
- BSS - Software applications that support customer-facing activities, like billing, order management, customer relationship management, call centre automation and other.
Logicom Solutions, by partnering with industry-leading vendors and international, experienced implementors, is in the position to offer OSS/BSS applications, like CRM, Billing, Order Management, Network Inventory, Middleware, Portal as well as Service Delivery Platform (SDP) applications.
Video Solutions for Service Providers
Today's consumers want access to media anywhere, anytime, on any device. To meet these demands, a Service Provider needs an end-to-end IP network optimized for rich-media services. With the right technology, video-based interaction can be better than ever! Modern SP networked video brings engaging experiences to thousands of business users and millions of consumers, helping them transform the way they communicate and collaborate. Major benefits include:
•Content that can be accessed anywhere, anytime, on any device
•An exceptional video experience across devices
•Improved collaboration capabilities, access to information, and entertainment
•More scalable, efficient video services
•Cost-effective setup, management, and monitoring of video applications
Cloud Solutions for Service Providers
Service Providers inevitably need to take advantage of the Cloud technology in order to create new revenue streams and be able to offer value added services to their existing clientele as well as try to approach new customers. Whether it is an Infrastructure as a Service (IaaS), a Platform as a Service (PaaS) or a Software as a Service (SaaS) offering, Service Providers need to use the appropriate technology, design and implement the suitable solution(s), innovate continuously to introduce new products and services, make the proper packaging or bundling of the solution(s), create the right pricing policy and use the applicable Go-to-Market strategies in order to promote the services in the addressable market and gain significant market share – Logicom Solutions can help Services Providers in this journey to exploiting the Cloud!
Collaboration – Convergence of Voice, Video and Data
Collaboration shifts the focus from documents and PCs to people and social sessions, defined as the new fundamental unit of collaborative work, in which groups of individuals interact across company(ies) and geographic boundaries. The goal of a social session is to create the effect of presence within the reality of absence delivering a consistent experience to anyone, anywhere, anytime, on any device (PC, mobile phone, tablet, etc.).
Implementing a Unified Network for Voice and Data, and adopting Collaboration Applications is a crucial IT component of any successful organization.
The convergence of voice, video, and data networks into a single, powerful, secure network enables:
• Responsiveness through improved efficiency
• Mobility by providing a unified view of communications anywhere, anytime, on any device
• Collaboration by sharing all types of media via voice, Web, and video
• Security by extending security through call-control devices and communications applications
• Choice through open standards that facilitate integration with applications.
Digital Media Signage (DMS)
Digital Media Signage (DMS) is a comprehensive suite of applications that allow companies to use digital media to increase sales, enhance customer experience, and facilitate learning. Today's digital signage is much more than just a display. It has gone from simply replacing paper signs to becoming an interactive and engaging portal, offering a whole new way to engage consumers, employees, citizens, and more. Digital Signage is a complete, network-based platform and a set of solutions for creating compelling digital signage experiences. The scalable, network-based platform consists of endpoints, management, and services. On top of this, tailored applications can be developed for people to communicate, connect, and engage in stores, banks, manufacturing floors, or hospitals.
Unlike pure digital signage for advertising models, signage as a platform can do much more. Designed to go beyond the delivery of static information and advertising, Digital Signage helps create new and innovative experiences, including:
•Executive and organizational communications
•Customer, patient, or citizen interaction
•Directions and transportation information
•Safety and security Wireless Local Area Networks (WLAN)
A Wireless Local Area Network (WLAN) implements a flexible data communication system frequently augmenting rather than replacing a wired LAN within a building or campus. WLANs use radio frequency to transmit and receive data over the air, minimizing the need for wired connections. A wireless local-area network (LAN) uses radio waves to connect devices such as laptops/tablets/smartphones to the Internet and to your business network and its applications. Users and businesses can experience many benefits from a wireless network, including:
•Convenience. Access your network resources from any location within your wireless network's coverage area or from any WiFi hotspot.
•Mobility. You're no longer tied to your desk, as you were with a wired connection. You and your employees can go online in conference room meetings, for example.
•Productivity. Wireless access to the Internet and to your company's key applications and resources helps your staff get the job done and encourages collaboration.
•Easy setup. You don't have to string cables, so installation can be quick and cost-effective.
•Expandable. You can easily expand wireless networks with existing equipment, while a wired network might require additional wiring.
•Security. Advances in wireless networks provide robust security protections.
•Cost. Because wireless networks eliminate or reduce wiring costs, they can cost less to operate than wired networks.